cheapgold web store FAQ section

All sales are final. We accept returns within 3 days, after delivery, with full refund for all MISQUOTED MERCHANDISE ONLY. We will pay for return postage. All returns must be in original condition. All returns must have a Return Authorization (RA) number obtained by request from contacting us by email through [email protected] - "eCrater Return" as subject. Specific instructions for return will be provided with RA number. Please feel free to ask questions, we will do our best to answer quickly and honestly.

Sit2buy is aware that our customers value their privacy and we intend to make this issue a priority in our online commerce. Any information about the customer is considered private. This includes but is not limited to: name, social security number, mailing address, email address, telephone number, date of birth, and credit card number. In order to process a sale, complete an order, or contact the customer the sit2buy staff is authorized to view a customer's private information. During this process the transaction services and financial institutions may view a customer's private information for the purpose of completing financial transactions. Credit card information is obtained through the PayPal/Google Server Security and the transaction process, which leads to the approval of the customer's credit card information. Anyone not involved in the financial transaction is not authorized to view customer information. Upon processing your order we require your name, delivery/billing address, phone number, email address, and credit card information. Customer information will never be given or sold to a third party. Customer information will not be released to third party inquires unless requested by federal, state, or local legal authorities or whenever necessary to protect the legal and physical well-being of the sit2buy program, the retail affiliate, the customer, and/or other individuals associated with the sit2buy program. Purchases made through sit2buy Server Security provides the customer's guarantee of safe transactions using its integrated SSL (Secure Socket Layer) technology. This guarantee is null and void if any other method is used including but not limited to telephone, mail, and email. Secondary customer information is under the umbrella of the aforementioned. This information includes but is not limited to the computer operating system, browser identity, browser version, domain name, and referring web page may be collected by sit2buy computer and analyzed to advance the sit2buy program and better serve it’s customers.